Frequently Asked Questions

Everything you need to know about your Sunchild experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We accept returns on all unworn, unwashed items with original tags attached within 30 days of delivery. Please note that sale items are final sale and cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Afterpay.

Are your materials sustainably sourced?

Sunchild is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes to ensure our clothing is as kind to the planet as it is to your wardrobe.

Can I change or cancel my order after it's been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.