Returns & Exchanges
At Sunchild, we want you to love your purchase; if you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
- 4.Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.